Terms and Conditions

By accessing and using our website www.myswellness.com, you agree to be bound by the following terms and conditions:

(To obtain our launch promotion of a free Scape massage, a minimum purchase of $1,500 MXN in MYS products is required. Valid until September 17, 2023)

1. Acceptance of the Terms and Conditions:

  • By accessing and using our website, you accept these Terms and Conditions in full. If you do not agree with any of them, please do not use our site.




2. Intellectual Property:

to. All content on the website, including text, graphics, logos, images, videos and software, is the property of Mys Wellness and is protected by applicable intellectual property laws.

b. You may not use, reproduce, distribute, modify or transmit any part of the content without our prior written consent.



3. User Registration:

to. By registering on our website, you agree to provide accurate and complete information.

b. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.



4. Privacy:

to. We respect your privacy and protect your personal data in accordance with our Privacy Policy. We encourage you to read it carefully to understand how we collect, use and protect your information.



5. Purchases and Payments:

to. When making a purchase through our website, you must provide accurate and complete information about your payment method.

b. We reserve the right to refuse or cancel any order for reasons such as product availability, pricing errors, or violations of terms.



6. Shipping and Returns:

to. Our Shipping and Returns Policy applies to all purchases made through our website. We recommend that you review it before making a purchase.



7. Limitation of Liability:

to. We will not be liable for any direct, indirect, incidental, consequential or special damages arising from the use of or inability to use our website or products purchased through it.

8. Mother's Day Promotion:

  • Mother's Day promotion applies only to select products that are marked as part of the offer. These products exclusively include select gift kits and massage oils.
  • Promotion includes a gift bag for each gift kit purchased during the promotion period.
  • The same day shipping offer is only available for purchases made before 12 pm in Mexico City.
  • The Mother's Day promotion is valid during the period specified in the offer and is subject to product availability.
  • We reserve the right to modify or cancel the promotion at any time without prior notice.
  • This promotion cannot be combined with other offers or discounts.
  • All orders are subject to our inventory availability and our standard terms and conditions of purchase.
  • By participating in this promotion, you agree to comply with these terms and conditions. If you have any questions or concerns, please do not hesitate to contact our customer service team

DISCOVERY SET

1. Product Description

The Discovery Set is a free product made up of a selection of 4 sample size perfume oils. Customers will only pay the shipping cost of $99 MXN.

2. Purchase and Shipping Process

  • Shipping Cost: The customer will only have to pay $99 MXN for shipping.
  • Delivery: The Discovery Set will be sent to the customer once shipping payment is confirmed. The estimated delivery time is 5 to 7 business days within Mexico.

3. Automatic Subscription

  • By purchasing the Discovery Set, the customer will automatically subscribe to our full-size Kit of 4 Perfume Oils.
  • Delivery of the Complete Kit: The first complete kit will be sent 15 days after delivery of the Discovery Set, unless the customer cancels their subscription before said period.
  • Subscription Cost: The cost of the Kit of 4 Perfume Oils will be automatically charged to the customer's credit/debit card at the regular price (specify price here) 15 days after delivery of the Discovery Set.

4. Cancellation of Subscription

  • The customer can cancel the subscription at any time before the first shipment of the Kit of 4 Perfume Oils is made.
  • To cancel the subscription, the customer must contact us through our email (specify email) or customer service number (specify number).

5. Order Limit

  • Each customer can request a maximum of 2 test kits (Set Discovery).
  • If it is detected that a customer places more than 2 orders for the Discovery Set, their order will be automatically cancelled.

6. Returns and Refunds Policy

  • Due to the nature of the Discovery Set as a free product, returns and shipping cost refunds are not accepted.
  • If the Kit of 4 Perfume Oils does not meet your expectations, you can cancel future deliveries by contacting us through the means provided in point 4.

7. Modifications to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Modifications will be effective immediately upon posting on our website. We recommend that you periodically review these terms and conditions to be aware of any changes.

8. Contact

For any questions or assistance, you can contact us through:

  • Email: mariana@scape.mx

By placing an order on our website, you confirm that you have read, understood and accepted these terms and conditions.